We offer the following shipping options: USPS Priority, USPS Ground Advantage, and UPS Ground. USPS Ground Advantage is our chosen carrier for standard shipping of all small parcels (typically orders weighing less than 10 pounds).

Depending on your location and shipping method, you should receive your order within 7 business days. If you haven't received a shipment within that time frame, please contact us and we will help track it down.

Orders shipped by USPS Ground are typically packaged and sent from our warehouse in Orlando, FL within 1-2 business days.

Please note that if you require your shipment next day or extremely expedited, we must receive your order before 10AM EST for same day shipping, and you must select UPS Next Day Air. USPS Priority Select is not next day shipping.

We offer a 30-Day Risk Free returns policy. We expect that our products will help you perform better. But, if you are not completely satisfied with our products during your initial use we'll refund your order in full.

In the event that you would like a return, please email us at hello@baseperformance.com and let us know your name, order number, which item you would like to return, and if you want an exchange or refund.

If your request is approved, depending on if you are returning, exchanging, or refunding you can expect the process to take about a week or so.

Return Guidelines:
BASE Performance reserves the right to verify information, request a valid proof of purchase, and to deny return requests in its discretion in cases of suspected fraud or if customer has abused the return policy. 

We will process your return and credit your card within 5 days of receiving the returned product.

Try any BASE nutrition/supplement product for 30 days. If you are not satisfied with the results, simply return the product for a full refund.

Text us at +1 (844) 575-0949

This is a cell phone, so as to ensure someone is always available. For the fastest response, please feel free to text this number.

Email us at info@baseperformance.com