CONGRATULATIONS ON BEING PART OF THE 2023 BASE TEAM
CONGRATULATIONS ON BEING SELECTED TO JOIN THE 2023 BASE PERFORMANCE TEAM
PLEASE READ EVERY WORD ALL THE WAY TO THE VERY BOTTOM BEFORE STARTING YOUR ORDER.
BRET HOOPPAW (THE MAYOR OF TRIATHLON) STATES IT BEST HERE:
Like any family, we have those that are loved, our crazy cousins, weird aunts and uncles, and maybe even the creepy 2nd cousin. But, at the end of the day, no one on the BASE team is ever alone. We are a team... we are a family...
Why this team: I have been asked a lot lately about why am I on a team, and what are the benefits? Why THIS team?? It’s not that hard. Team is what I do for a belief that we are stronger together, and achieve more.
So, Why THIS team? Team is not JUST an idea. It is a feeling. It’s acceptance on a level that those who choose not to understand, never will. Knowing that someone is not only there to pick you up, but actually understands where you are without explanation. I have teammates that I have only met through the ups and downs of the triathlon season... and yet, when together, there is no judgement, no expectation except that of passion, and excitement of the next event. I am not the fast guy... I do not only live for a race... I do not have the most expensive gear. What I have, is a family... I have a Team.
IN 2023, YOU WILL HAVE THE OPPORTUNITY TO BE ON ONE OF THE MANY DIFFERENT BASE TEAMS WE HAVE AVAILABLE. YOU ARE ABLE TO BE ON MORE THAN ONE. THE TEAMS WHICH WE HAVE OPEN FOR 2023 ARE:
- BASE TRIATHLON TEAM
- BASE RUNNING TEAM
- BASE ADAPTIVE TEAM
- BASE AMBASSADOR TEAM
THE OPTIONS LIKE THE ABOVE WILL BE AVAILABLE IN ALL PIECES.
EACH YEAR SOME OF YOU REACH OUT AND ASK WHY ONE HAS TO “PAY” TO BE ON THE TEAM. WELL, IT’S NOT THAT YOU HAVE TO “PAY” WE JUST CAN’T GIVE ALL OF THIS AWAY FOR FREE. WE PUT THESE ITEMS IN THE BASE BOXES TOGETHER AT COST AND TRY TO ENSURE OUR TEAM MEMBERS HAVE WHAT THEY NEED TO BEGIN REPRESENTING BASE AT THE BEST POSSIBLE PRICE. JUST LIKE ALL OTHER BUSINESSES OUR COSTS HAVE INCREASED. THEREFORE THE COST OF THE BASE BOX HAS INCREASED SLIGHTLY, BUT YOU ARE GETTING FREE SHIPPING WITH YOUR ORDER WHICH IS TYPICALLY $20-$25 FOR THESE ITEMS.
NOW YOU ARE READY TO PLACE YOUR ORDER. IF YOU ARE ORDERING THE TRIATHLON BOX, THE CYCLING BOX, OR THE RUN BOX, FOLLOW THE BELOW INSTRUCTIONS. IF YOU ARE WANTING TO BE SOLELY AN AMBASSADOR, SCROLL DOWN. IF YOU ARE PART OF THE ADAPTIVE TEAM, EMAIL JULIA@BASEPERFORMANCE.COM
IT IS STRONGLY SUGGESTED YOU PLACE YOUR BASE BOX ORDER ON YOUR COMPUTER. YOU CAN HAVE THIS SCREEN EITHER OPEN ON YOUR PHONE WHILE YOU ORDER FROM YOUR COMPUTER. OR YOU CAN HAVE 2 SCREENS. DO NOT TRY TO PLACE YOUR BASE BOX ORDER FROM YOUR PHONE OR A TABLET, IT IS VERY DIFFICULT.
PLEASE NOTE - IN THE FEEDBACK I RECEIVED IT WAS NOTED BY OVER 100 TEAM MEMBERS THAT THEY LIKED THE MADE IN USA ONE PIECE TRI KIT SO WE ARE OFFERING IT AGAIN THIS YEAR ONLY IN THE AERO ONE PIECE WITH SLEEVES. IT IS $80 MORE. THIS SUPPLIER HAS STATED IT WILL TAKE 4-6 WEEKS TO COMPLETE AND WILL NOT HAVE THE DELAYS THEY EXPERIENCED IN 2022. BELOW IS A QUICK 5 MINUTE VIDEO EXPLAINING THE DIFFERENCES BETWEEN MADE IN USA AND MADE IN ASIA
ORDER #1 - THESE ARE THE CUSTOM MADE KITS WHICH ARE MADE OVERSEAS WHICH TAKE LONGER TO PRODUCE
- STEP 1
- CLICK HERE TO BE TAKEN DIRECTLY TO THE STORE - YOU CAN ONLY ACCESS THE STORE VIA THAT EXACT LINK
- STEP 2
- THE FIRST ICON SAYS START HERE - PLEASE SELECT WHICH YEAR YOU WILL BE ON THE TEAM FOR 2023. EXAMPLE - IF 2023 IS THE FIRST TIME YOU WILL EVER BE ON THE TEAM, SELECT YEAR 1. IF 2022 WAS YOUR 3RD YEAR ON THE TEAM, THEN SELECT YEAR 4. PLEASE ONLY DO THIS ONE TIME, DO NOT ADD THIS ITEM TO FUTURE ORDERS
- STEP 3
- SELECT YOUR COTTON T SHIRT - THERE ARE 3 VERSIONS - CREW NECK FOR MALE, V NECK OR TANK TOP FOR FEMALE. THESE SHIRTS ARE MADE BY BELLA CANVAS
- STEP 4
- SELECT YOUR HEADWARE - MULTIPLE VERSIONS - PICK ONE
- TRUCKER - THIS IS A 6 PANEL TRUCKER IN BOTH COLORS
- RUN - THIS IS A RUN STYLE TRUCKER IN BOTH COLORS
- VISOR - THIS IS A VISOR IN BOTH COLORS
- FLAT BILL - THIS IS A LARGE FLAT BILL IN THE COLORFUL PRINT
- VERY THIN RUN HAT - THIS IS IN SOLID BLACK AND IS SIMILAR TO WHAT YOU RECEIVE AT RACES
- STEP 5
- SELECT YOUR TEAM SOCKS MULTIPLE VERSIONS - PICK ONE
- BAMBU WERX BAMBOO SOCKS
- PRO COMPRESSION SOCKS
- STEP 6
- SELECT YOUR WATER BOTTLE, YOU CAN CHOOSE BETWEEN SMOKE GREY AND RED
- STEP 7
- SELECT YOUR 2023 BUNDLE WHICH INCLUDES:
- 10 BASE HYDRO SINGLE SERVE - 2 PER FLAVOR
- 10 BASE BARS - 2 PER FLAVOR
- 4 BASE GELS - 2 PER FLAVOR
- 1 BASE SWIM CAP
- STEP 8
- SELECT YOUR KIT
- IF YOU WANT A TRIATHLON BASE BOX, YOU CAN PICK EITHER AN AERO ONE PIECE WITH SLEEVES (OR SLEEVELESS) OR YOU CAN SELECT A 2 PIECE WHICH IS A TRI TOP OR RACERBACK TOP, AND TRI SHORTS
- IF YOU WANT A CYCLING BASE BOX, YOU CAN CHOOSE A CYCLE TOP AND CYCLE SHORTS - IF YOU WANT TO GO WITH BIBS, YOUR TOTAL WILL END UP BEING $60 MORE
- IF YOU WANT A RUNNING BASE BOX, YOU CAN CHOOSE (1) RUN TOP OF YOUR CHOICE
YOUR GRAND TOTAL FOR THE TRIATHLON BOX AND THE CYCLING BOX SHOULD EQUAL $440. ENTER THIS CODE AT CHECKOUT AND YOUR NEW TOTAL WILL EQUAL $250: 2023TRI (I am sorry but we had a massive cost increase from 2022 till now)
YOUR GRAND TOTAL FOR THE RUN BOX SHOULD EQUAL $240. ENTER THIS CODE AT CHECKOUT AND YOUR NEW TOTAL WILL EQUAL $170: 2023RUN
IF YOU WANT TO BE AN AWESOME AMBASSADOR FOR BASE, THAT IS RAD. YOU WILL JUST NEED TO SELECT WHICH YEAR YOU ARE ON THE TEAM, SELECT YOUR T SHIRT, A HAT, A PAIR OF SOCKS, AND THE NUTRITION BUNDLE. YOUR SUBTOTAL SHOULD EQUAL $150. ENTER THIS CODE AT CHECKOUT AND YOUR NEW TOTAL WILL EQUAL $110: 2023AMBASSADOR
- 2023TRI - ENTER THAT CODE FOR THE TRIATHLON BOX - CODE WILL NOT WORK UNLESS YOUR SUBTOTAL BEFORE TAX IS $440 OR MORE - $190 DISCOUNT WILL APPLY AT THE END
- 2023CYCLE - ENTER THAT CODE FOR THE CYCLE BOX - CODE WILL NOT WORK UNLESS YOUR SUBTOTAL BEFORE TAX IS $440 OR MORE - IF YOU ELECT TO ORDER THE BIB SHORTS, THE TOTAL WILL BE $500 BEFORE DISCOUNT - $190 DISCOUNT WILL APPLY AT THE END
- 2023RUN - ENTER THAT CODE FOR THE RUN BOX - CODE WILL NOT WORK UNLESS YOUR SUBTOTAL BEFORE TAX IS $240 OR MORE - $70 DISCOUNT WILL APPLY AT THE END
- 2023AMBASSADOR - ENTER THAT CODE FOR THE RUN BOX - CODE WILL NOT WORK UNLESS YOUR SUBTOTAL BEFORE TAX IS $150 OR MORE - $40 DISCOUNT WILL APPLY AT THE END
WHEN YOU ARE GOING THROUGH THE ORDERING PROCESS ITEM TO ITEM, SOMETIMES THE WEBSITE FREEZES. I RECOMMEND USING THE BACK ARROW OF YOUR WEB BROWSER INSTEAD OF THE "CONTINUE SHOPPING" ICON.
HERE ARE SOME FREQUENTLY ASKED QUESTIONS AND ANSWERS.
- Q: WHAT IF I DON'T LIVE IN THE USA
- A: IF YOU DO NOT LIVE IN THE USA, WE WILL WORK WITH YOU ON YOUR SHIPPING. ENTER THIS ADDRESS AS YOUR SHIP TO ADDRESS, (4699 NAUTILUS COURT, BOULDER CO 80301) AND THEN ENTER YOUR SHIPPING ADDRESS IN THE NOTES SECTION. WHEN IT COMES TIME TO SHIP, WE WILL REACH OUT WITH HOW MUCH THE COST DIFFERENCE IS, USUALLY $30 - $40 USD.
- Q: DO YOU HAVE SIZE CHARTS?
- A: YES - A SIZE CHART IS INCLUDED WITHIN EACH ITEM ON THE WEBSITE
- Q: CAN I ORDER ADDITIONAL ITEMS ON TOP OF THE BASE BOX ITEMS?
- A: Should you wish to order additional items, you will need to create a second order. You will be eligible to receive a 30% off discount on team gear (additional kits, hats, t shirts, etc). The firm deadline to place this order is October 15th, 2022. Enter this code at checkout: 23team30 – Please note that the discount has reduced from previous years because of increased costs across the board. Please do not order additional nutrition combined with your clothing order.
Q: Why do I have to pay so much to join the team? Why is it not free?
A: Well, we are a team. As you can see, you receive over $400 worth of product and items. We already have over 1,000 team members and growing. By purchasing a BASE Box, you - like everyone else - have a vested interest in the team. Which is what helps make it special. If this were a free team, and we had 5000 free team members, we would just be another Facebook group that is not truly connected.
Q: What if I meant to order an XL item, and I accidentally ordered an XS. What can be done about this.
A: Do not do this. Double check, TRIPLE CHECK YOUR ORDER before hitting submit. We do not have the ability to correct mistakes such as this in February after you receive your order. I will tell you this happens about 30-40 times every year.
Q: When does my team discount apply for BASE Products from the website?
A: After all of the team orders are in the store and updated, we will then go in and start to get everyone changed over. Mid-December we will send an email out to the 2nd year (30%) 3rd year (35%) and 4th year (40%) ETC.
- Q: WHAT IS THE FINAL CUTOFF DATE TO ORDER THE BASE BOX?
- A: The absolute drop cutoff date is Sunday October 16, 2022. We will be placing one large order with all of our suppliers on October 17th. Our supplier has told us if we can get it in by this date then there is a very good chance we could receive the pieces before Christmas, which would be huge. We will place a second team order on January 15th, so please do not delay.
Q: Who are some of the BASE Partners and how do we access the partner discounts?
A: BASE has a ton of partners such as Quintana Roo, Hyperice, IRWIN Wheels, Zealios, Ceramic Speed, XLAB, Pro Compression, and Garmin. In October, we will provide you with one document which has all of the partner codes and info on how they work and how the discount works.
Q: Where can I access Logos or Images to add to Facebook or logos for blog, website, or kits?
A: All of our logos are posted on the BASE website under the link Logos and Images Page
Q: When are the two BASE Camps?
- FEBRUARY 23-26 - CLERMONT FLORIDA: more of a social camp. $249 / athlete. (covers pool rental fees and team dinners Thursday, Friday and Saturday). Registration will open November 2nd.
- MAY 25 - 29 MEMORIAL DAY WEEKEND – BOULDER, COLORADO: a little more intense, but very social. $249/ athlete. (covers pool rental fees and team dinners Thursday, Friday and Saturday).
- Q: How will the BASE Team Leaders be communicating with us?
- A: Most of our communication is passed along through the Team Facebook page. About 1 or 2 times each month we will send email newsletters to the team via our Marketing software. Please make sure you can receive Promo Emails from email@example.com This is why using a valid email address to place your order is so essential.
- Q: What do I do if after I order my BASE Box Items I need to make an adjustment to size?
- A: First, this is very, very hard on us, so PLEASE take your time during your order and try to get it correct. If you must change something, send an email to: firstname.lastname@example.org with your order number and tell us what needs to be changed up. There is a very high chance it will not go perfect since we are dealing with so many orders at one time, but we will try.
Q: What if I want to return items from the BASE Box after I receive the box?
A: We are sorry, but there are NO returns. These items are all at cost and 100% custom. We do not have the ability to take returns on BASE box items.
RETURN / EXCHANGE POLICY
THERE ARE NO RETURNS OR EXCHANGES ON THE BASE BOXES. THESE ARE ALL CUSTOM ITEMS. EACH YEAR WE SET UP AN EXCHANGE PAGE VIA FACEBOOK SO IF YOU WANT TO SWITCH IT OUT, YOU CAN. BUT WE DO NOT ORDER HUNDREDS OF EXTRA CUSTOM PIECES PER SIZE IN THE EVENT OF A MISTAKE. SORRY, BUT THAT IS NOT POSSIBLE. IN RARE INSTANCES AS A LAST RESORT, WE CAN PROBABLY SWITCH SOMETHING OUT, BUT THAT IS NOT A GUARANTEE. PLEASE TRIPLE CHECK THE ORDER YOU PLACE.
AS A BASE TEAM MEMBER YOU AGREE TO:
- Assist for a minimum of 1 day at either an expo or race day. We understand that you may be racing and we want to see you succeed. Your help is imperative to the success of the season, plus we think you’re great and want to spend time with you.
- You must race in 2023 BASE Triathlon KIT or a Running Shirt in 3 of your races.
- Be active on social media and help promote the team and BASE products in a positive way. You are achieving pure greatness everyday, so let’s see it.
- Share products with your friends and family so they can experience the BASE 2023 team spirit.
- BASE RACE TEAM DUES: This year’s BASE RACE TEAM dues will be around $249. Your cart will automatically discount to $249 plus tax. You will be responsible for the shipping costs.
- VERY IMPORTANT DEADLINE: You must register and have all of your information in and uploaded prior to October 16th, 2022. Please do not delay.
Once BASE receives all of the kits, BASE will send you (1) very large care package which will include all of your items in one shipment. You will receive your pieces all in one shipment. PLEASE NOTE YOU WILL NOT RECEIVE ANYTHING PRIOR TO YOUR WELCOME KIT. We will begin shipping BASE Boxes in January, possibly sooner.
ORDERING PRODUCT IN THE FUTURE
As a team member, you are granted large discounts when ordering BASE products, nutrition and kits. 1st year team members will receive 25% off of their orders, and it will increase by 5% each year. These long term team members have stuck by my side and believed in me this long. It’s the least I can do. Hopefully everyone becomes an 10th year.
TEAM FACEBOOK PAGE
- Q: When will I be added to the BASE Team Private Facebook page?
- A: We will add you to the page as soon as you complete your team BASE Box order. Go to Facebook, and in the search bar up at the top, search for …. BASE PERFORMANCE TEAM. Submit a request to join. Answer the 3 questions that are on there. We will then approve you. You MUST answer the questions as we will not know it is you (We get spammed with about 100 princes of Zimbabwe wanting to join the team every day, so we delete everyone who does not answer the questions) Please do not message Matt or Lauralee and ask them to add you to the team page. We try to streamline everything, and the easiest way is by doing the above. It will occur quickly. The sooner you do this, the faster we can add you.
We are extremely grateful for the outpouring of support and wish we could take everyone. Unfortunately we were not able to select everyone, but know there are a LOT of you and we will do our best to respond to your questions in a timely manner. Our goal throughout the year is to provide you with opportunities to cultivate friendships, to support each other through racing, to make the sport inclusive for athletes of all levels, to make our communities a better place, and most importantly have fun while doing it. The year will start with the BASE Camp in Clermont, Florida February 23rd -26th. It is not required to attend events, but if you can make some or all of them, you will have an amazing time. What we have learned from past years is this, we promise you will get out of the BASE Team what you put into it. For those who were on the team in 2015, 2016, 2017, 2018, and 2019, 2020 and 2021, and came to events, team dinners, helped at expos, or passed out salt on the IRONMAN courses, they had an amazing time. Let’s make 2023 a phenomenal year filled with fast racing, fun camps, and kick ass experiences.
This is a General Release, dated as of September 25th, by the person below to BASE PERFORMANCE LLC. In consideration of my becoming associated with and/or my association with BASE PERFORMANCE LLC. I hereby release, hold harmless and indemnify BASE PERFORMANCE LLC. from any and all claims and rights which I have or may have, directly or indirectly, against BASE PERFORMANCE LLC. as a, direct or indirect, result of the association with them.
My acceptance and purchase of the team dues is intended to bind me to the foregoing. BASE Performance is nutrition for athletes of all abilities striving to accomplish their goals, live healthy lives and achieve greatness. We here at BASE promote an inclusive community that allows everyone, from the weekend warrior to the professional athlete to thrive in a supportive environment with access to amazing nutritional products.
BASE transcends far from just being a nutritional company. We have worked hard to cultivate a collaborative community that fosters relationships among athletes of all ages and abilities. The heart of the BASE family is its authenticity and unwavering support of our race team members, ambassadors and the race community. That being said, BASE Performance does not tolerate misconduct, including cheating, bullying whether on the internet or in person of any form. Accusations of misconduct and misrepresentation are taken seriously here at BASE. Integrity, honesty, and the dedication to competing with dignity and grace are core values to which all BASE Performance athletes must adhere. As an inclusive nutritional company and team, BASE Performance does not tolerate or condone misconduct in the form of hateful vitriol on social media platforms. Athletes that choose to conduct themselves in such a manner will no longer be a part of the BASE family.
As we continue to grow and expand, we look forward to our continued commitment to cultivating an inclusive and supportive community for athletes of all ages and abilities.
BASE Performance would like to thank our customers, race members, team members, family, partners, and the race community for your ongoing support.
Thank you so much for everything!
Matt, Lauralee, and the entire BASE Performance Crew
Welcome to the team.